Clear insights for better decisions in higher education
We work closely with higher education leaders to understand the questions behind the questions, designing research that delivers meaningful findings and practical implications
2026 Universities Australia Solutions Summit
Universities are operating in a complex and fast-moving environment. Expectations from students, staff, regulators and the broader community continue to shift, and decisions are often made under public scrutiny. JWS Research supports universities and sector bodies with independent, evidence-based research that brings clarity to important decisions.
Universities and public institutions trust us because we understand their operating environment and the accountability that comes with it.
We design research that fits your specific audience and decision environment, whether the focus is student experience, reputation, policy development or service performance.
- Small enough to be flexible and dynamic
- Vast experience allows us to hit the ground running
- Expertise covers more than research
- Responsive, accurate and high-quality results
- We stick to compact timelines
- Results, clear reporting and actionable insights
Sydney: Phone: +61 2 9011 5312
Melbourne: Phone: +61 3 8685 8555
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TRUE ISSUES
True Issues is a unique regular trends monitor that provides the latest information on issue priorities impacting Australians.
True Issues, reported in the Australian Financial Review, has become an important and widely reported tool, tracking what Australians truly care about and where those priorities sit within the broader issues landscape. With data dating back to 2013 you can easily see what priorities drive choices in the marketplace and public discussion.
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Who we’ve worked with:
JWS Research has grown quickly to become an industry leader and a trusted provider of research-based advice to the government and business sectors in Australia, particularly on complex and challenging issues.
JWS Research Services
Government Relations and Advocacy Research
Effective government relations and advocacy campaigns combine the right message, the right speaker, the right medium, and the right audience.
Reputation and Issues Management Research
Our research directors have a wealth of experience in brand and reputation risk in the corporate environment as well as the public sector.
Communications and Engagement Research
Identify the most effective channels, tools and messages to be noticed and cut-through so as to motivate, inform, educate or change attitudes or behaviours.
Community Opinion and Satisfaction
JWS research has specialised knowledge and expertise in developing and executing community satisfaction research including large-scale studies.
Policy Development and Strategy Research
To inform policy development we undertake research that explores attitudes, knowledge and beliefs of key stakeholder groups as well as the community.
Brand Positioning
Research
Qualitative and quantitative research at all stages of brand management to gain a thorough understanding of how a brand is perceived and experienced by its target audiences.
Understanding Attitudes and Behaviours
What people say and what people do are often very different.Understanding the prevailing attitudes towards the issue is crucial to successfully influencing behaviour change.
JWS Research
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