At JWS Research, our researchers are constantly travelling and listening to the community across the length and breadth of Australia. We talk to everyday people every day.
We listen, we explore, we challenge, we understand, we know how to get to the heart of your issue, with your customers, your shareholders and the public at large.
We don’t stop until we uncover the strategic insight that makes the all-important difference.
Started nearly a decade ago, JWS Research has grown quickly to become an industry leader and one of the most respected firms for providing research-based advice to the government and business sectors in Australia, particularly on complex and challenging issues.
For expert, independent evidence-based advice, talk to us today.
Click on a service area below to learn more.
Partnering with communications and government relations specialists to understand and leverage public opinion to make a case for or against change.
Protecting and building your corporate reputation and understanding your relationship with key stakeholders and customers is critical to addressing issues before they arise and responding to a crisis.
Developmental research, concept testing, refinement and evaluation are crucial to informing your communications plan and maximising the effectiveness of your communications campaign.
Measuring community views and performance ratings of multiple services or performance areas determines the drivers and levels of overall satisfaction among your community and customers.
Understanding community attitudes, needs and beliefs, leading to informed strategic advice underpins robust policy development and implementation.
JWS Research appreciates what it takes to build and maintain brand equity. A brand must have a thorough understanding of how it is perceived and experienced by its target audiences.
Finding out what people think, delving deeper and extracting meaningful insights from complex issues landscapes where what people say, and what people do, may be at odds.
Campaign ConverterTM is a proven and effective approach to achieving maximum support for your issue by identifying how to motivate target audiences and to address barriers to effective engagement.
The strength of JWS Research lies in the experience, expertise and passion of our people. Our research team is made up of individuals who have experience and expertise across a wide range of industries, sectors and methodological approaches. Every member of our team is driven by an underlying passion to find out what people are thinking.
We celebrate evidence based strategic thinking grounded in robust methodologies. Our team has the curiosity and experience to deliver clear and actionable insights you can trust.
We are always on the lookout for talented people who are passionate about important and challenging research that makes a difference.
Whether you are a research graduate or an experienced researcher looking for full-time employment or project work, we would love to hear from you.
Click the link below to find out what JWS Research has to offer!
A poll of 1,500 Victorians by JWS Research, commissioned by the AirRail Melbourne consortium, found seven out of 10 people want the airport rail link to be an express service that gets from the city to Tullamarine in under 20 minutes.
Yesterday, Infrastructure Australia released the 2019 Australian Infrastructure Audit, a forward-looking view of Australia’s infrastructure challenges and opportunities, based in part on a national survey of 5,000 Australians conducted by JWS Research.
The results have been released from Victoria’s annual community satisfaction survey of more than 26,000 Victorians conducted by JWS Research for Local Government Victoria.
JWS Research founder John Scales explains in today’s article by Phillip Coorey in the Australian Financial Review that Australians are sick of political upheaval and seek a return to stability in government and focus on core government responsibilities.
JWS Research conducted a post election survey asking 1,000 voters how they voted in last Saturday’s federal election, why they voted that way, what information sources and issues were influential, and how they felt about the respective campaigns. Full results and analysis are available to download.
Managing Director John Scales explains in The Australian Financial Review today that if the race is as close as polls suggest, there’s a small possibility that the Coalition could eke out an unexpected victory on Saturday.
JWS Research founder John Scales explains in today’s The Australian Financial Review by looking at recent polls and historical examples that if the race is close going into the last week of an election campaign, anything can happen.
John Scales told ABC’s AM program that many voters feel campaigns have become very predictable and run of the mill, so the challenge for this one is to capture people’s attention.
JWS Research Managing Director John Scales explains TPP, preference flows and the effect of minor party votes in this morning’s Australian Financial Review. As the Coalition loses voters to minor parties who direct preferences elsewhere, it must keep growing its primary vote. This is very hard.
A JWS Research poll of NSW voters in the wake of the state election is now available, finding a growing number of voters are ignoring how-to-vote cards, preferring to make up their own mind on where to direct preferences, many only deciding who to vote for on election day.
Polling conducted with the Housing Industry Association (HIA) found over 92 per cent of renters aspire to own their own home, but less than half believe they’ll achieve it.
True Issues is a unique regular trends monitor that provides the latest information on issue priorities impacting Australians.
True Issues, reported in the Australian Financial Review, has become an important and widely reported tool, tracking what Australians truly care about and where those priorities sit within the broader issues landscape. With data dating back to 2013 you can easily see what priorities drive choices in the marketplace and public discussion.
Post election, healthcare and ageing still most top of mind issues for Australians, ahead of the environment, economy and wages in JWS Research’s latest True Issues survey. Four months after the Royal Commission into Aged Care, Australians continue to be concerned about caring for an ageing population, as well as rising healthcare costs and ease of access to good quality care.
Australians are feeling more positive about the performance of business and government than four months ago, the previous wave of the JWS Research True Issues survey. They view conditions as more stable after the return of the incumbent Federal Government and perceived end to leadership changes and instability within the Coalition.
Coming out of its recent election win, Government performance across key areas remains steady and defence, security and terrorism remains its best performing area in JWS Research’s latest True Issues survey.
Post election, healthcare and ageing still most top of mind issues for Australians, ahead of the environment, economy and wages in JWS Research’s latest True Issues survey. Four months after the Royal Commission into Aged Care, Australians continue to be concerned about caring for an ageing population, as well as rising healthcare costs and ease of access to good quality care.
